User settings comprise some actionable parameters that need to be set to gather accurate and desired insights for an individual user. By default, these settings take the same values as the team settings for the team the user is a part of. The values for all the following parameters can be set using the switchers/dropdowns provided -
Step 1:
For every user, there is an action button (kebab icon) to edit an individual user’s profile and settings. By clicking it a popup with two options “Deactivate” & “Modify User”.
Click on the “Modify User” and a drawer from the left side will appear.
Step 2:
Click on the "Tracking settings" tab, you will see following tracking parameters:
Note:
Team settings are applied. Select any setting you want to override for this user.
Click on the checkbox of the tracking setting type then only you'll be able to make any changes.
Tracking:
Toggle (Switch off) to stop tracking metrics for the employee.
Live Stream:
Switch on to view live updates about a user.Capture Screenshots:
Switch on to enable the screenshots capturing, if it is 'ON' then you can change the Screenshot Frequency:
Screenshot Frequency:
Set the frequency (in minutes) at which screenshots will be taken. This filter works by default as per the team’s settings.
Apps & URLs:
Switch on to track application usage by the user. Once it is 'ON' you can then control the Keyboard Mouse setting:
Keyboard Mouse:
Switch on to track activity about the user.
Idle Timeout Popup:
Set the time after which the app alerts the user if they are inactive.Active Threshold:
Set the time (in minutes) within which active status persists.Auto punch-out Threshold:
Punch out the user if they have been inactive for this particular duration.Portal Access:
If you toggle it 'ON' it allow the target user to access portal dashboard.
If you want to update a user's basic information, please click here to learn how to edit user details.